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Service Agreement - TeknikNokta

Service Agreement

Service conditions and terms applicable to our data recovery services

Service Terms

1. Service Scope

TeknikNokta provides data recovery, digital forensics, data destruction and cyber security services. Our services apply to all storage media and mobile devices.

2. Free Analysis

Preliminary analysis is completely free for all our data recovery operations. After analysis, you will be given a definitive price quote.

3. Data Guarantee Policy

No Recovery, No Payment. If your data cannot be recovered, no fee will be charged. You pay only in case of successful recovery.

4. Privacy and Security

Your data is kept completely confidential and is only yours. You can ensure legal protection by signing a privacy agreement.

5. Service Duration

Data recovery duration varies depending on the type of damage and the condition of the disk. Simple logical errors can usually be resolved within 24-48 hours, while physically damaged disks may require 3-7 days.

6. Payment Terms

Payment is made after the data recovery process is successfully completed. Pricing is determined based on the type of damage, disk capacity and recovery complexity.

7. Data Deletion

Copies taken after recovery are automatically deleted from our servers within 7 days unless you request otherwise.

Important Notes

  • Physically damaged disks must be opened in an ISO 4 Class 100 Clean Room environment.
  • Do not continue using your device in case of data loss.
  • We provide uninterrupted service with 24/7 technical support.

Have Questions?

Contact us to get detailed information about service conditions